A lot of effort has gone into the design of Building Hope. Ultimately, we are focused on the safety and satisfaction of our patients, their families and our staff. The planning, testing and implementing that has already taken place, and that which will occur now and into the future, is conducted under the following guiding principles:
• Provide an exceptional patient and family experience
• Provide an exceptional staff experience
• Provide flexibility in care delivery and facilities
• Be prepared for emergencies
• Practice humility
• Be good stewards of the environment and our financial resources
• Embed safety and promote error-proofing into the facility design and processes
• Incorporate Continuous Performance Improvement (CPI) principles into all aspects of the building – drive waste and cost out of our processes
• Be a good neighbor
• Achieve budget and scheduled completion date
• Provide an environment that promotes education and research
To create a safe and healing environment, some of the specific elements we have incorporated into the design of Building Hope include:
• Shorter “travel distances” for staff, patients and families to get where they need to go. For example, medications will be delivered to each patient room so nurses don’t have to go elsewhere to obtain and prepare them. Also, each room will have space for two parents to sleep, as well as a refrigerator for food storage, allowing parents to spend more time with their child.
• Good visibility of patient rooms from central caregiver spaces.
• A consistent room design and layout of spaces. Standardization creates a safer environment for patients and staff; staff who travel from patient room to patient room know exactly where to find supplies and equipment.
• Spaces that are designed for collaboration between caregivers or between parents and caregivers, and spaces that allow individuals to focus on tasks like medication preparation or charting.
• Flexibility. Inpatient units will have minimal built-in casework, and make use of modular furniture systems and movable partitions whenever possible. This gives us the ability to adapt spaces based on varying needs and the evolution of how we care for patients.
We’ll share more about these design principles in the weeks ahead. Stay tuned to learn how we’re building a world-class facility to meet the needs of our patients, families and staff – both now and into the future!
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